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Roadside Patrol
Job Description:
A Roadside Patrol working with
the C&S Motor Group will be responsible for the temporary repair of broken
down motor vehicles within the M25. You will be working on behalf of the major
UK motoring organizations such as the AA, RAC and Green Flag in addition to
acting in a support role to the emergency services, recovering vehicles
involved in accidents and crime.
You will drive a fully equipped
service van or 7.5t Light Recovery Vehicle rescuing broken down or accident
damaged vehicles from the roadside. You will also be responsible for the safety
and wellbeing of the vehicles occupants whilst repairing their vehicle or
transporting them to a required destination. Your job is as much about customer
care as it is about mechanical repair.
Personal Qualities:
Applicants should
be reliable, presentable, be of good character and stable personality. You
should be able to get on with others in a team as well as work alone and under
the pressure of London traffic conditions. A clean driving license is also a requirement.
Training:
Ongoing training and development is important for your
success and C&S offer a full career development plan. Successful applicants
will already be in possession of a UK driving license and have some experience
of driving within London and the Home Counties. You will also have around 3
years experience in motor vehicle repair.
Your initial training will
last for approximately 5 days. During this time you will be trained by a
qualified instructor and will have obtained the following skills:
- Safe Loading and Unloading of the Slide & Fixed Bed Transporter
Vehicle.
- Safe Loading and Unloading of the ‘Spec lift'
vehicle.
- Theory and practice of heavy winching.
-
Roadside Safety
- Customer Care
- Smith®
Advanced Driving
- C&S Internal Policies and Procedures
You will then be issued with your Provisional Recovery
certificate and will be able to repair and recover vehicles up to 3.5t from
most situations. You will then progress over the next 12 months to Intermediate
and Advanced levels depending on your abilities during the period.
Once you have passed the Advanced Recovery stage and have worked with the
company for a minimum of 12 months, you then have the option of taking further
internal and external courses that include:
- Lorry Loader
lifting Certification
- IPAF Certification
- HGV2 &
HGV1 courses & License
- HGV Recovery Certification
- HAZCHEM & Serious Incident Training
Hours & Conditions of Work:
Roadside Patrols are required
to work in a roadside environment that can be quite a hostile and dangerous
place. We will teach you how to operate in that environment safely and
professionally. Our Smith® Advanced Driving course ensures you are
trained to be one of the safest drivers on the road. Furthermore, our vehicles
are equipped with satellite navigation and tracking systems that eliminate
wasted time whilst lost or searching for breakdowns and destinations.
Roadside Patrols work in a flexible shift pattern. Start and finish times are
dependent upon which sub-shift you work on. Each shift lasts for a period of 12
hours.
Career Development:
Working with C&S
within the Rescue and Recovery business, you have a number of career options.
Roadside Patrols that have worked for the company for a minimum or 12 months
and hold an Advanced Certificate can apply to become a Team Leader and become
responsible for guiding and assisting fellow operatives within your team.
You may wish to apply to work within our training department and become
an IVR qualified recovery trainer or a Smith® Advanced Driving
instructor.
Alternatively, you can apply to join the Central
Operations team and work within the Control Centre as a resource coordinator.
From here you have the option of moving into management as a Duty Manager for
the entire Rescue and Recovery Operation.
C&S is a stable and
growing business that recognizes talent from within the organization, so that
chances of promotion are very good. Candidates are invited to send their
CV to personnel@
csmotorgroup.com or telephone Valerie on 0208 887 0333.
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